Be very careful when ordering products from this company. If you make any mistakes on your order, they will not entertain any refunds, even if the products have not been dispatched. I ordered home test kits from the internet and after realising my mistake tried to cancel an hour or so later. Maybe a no refund policy might be suitable if medical products have already been delivered, but in this case there is no reason to not help. Just sucks. They do call to offer to upgrade you to a much more expensive product or service. but unfortunately the email they provide to resolve any complaints is useless. They don't respond to that. Covid testing is stressful enough without added bad business practice. AVOID