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VIVO Clinic Reviews

2.6 Rating 180 Reviews
39 %
of reviewers recommend VIVO Clinic

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Posted 3 weeks ago
I recently went to the vivo clinic in London, it was an amazing experience, Misbah is so young and knowledgeable, really made me feel comfortable. She explained to me everything in so much detail. Really took her time to explain me the after-care of the treatment. Tash was amazing as well, both of them were cooperating really well. Definitely would recommend, A very safe and nonjudgemental place.
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Posted 4 months ago
Went to the nottingham clinic today paid in advance after treatment they requested an extra 89 pound off me terrible service will not be visiting again just keep your receipts
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Posted 1 year ago
Good Morning, Thank you for the feedback. Since this review Vivo Clinic has changed to under new management. Previously Vivo Clinic offer discounted deals on Wowcher and Groupon, however, always offered discounted upgrade options in clinic which the above would have been. Hopefully, we can invite you along in the future, however, in the meantime, check out our new website since the management change where you will find lots of amazing new deals internally. Kind regards
Posted 5 months ago
Kristina at the Holborn Clinic worked very hard and was chatty and supportive.
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Posted 1 year ago
WDCMARKETS is a big scam, I invested a lot of money in this company and everything was going good until I said I wanted to withdraw and all my money was gone. I paid 240,000 Euros, they won’t allow me to withdraw any of my money out, I email them everyday, once you put money in, you can’t get it out. I finally was able to get my money back with the help of a recovery chargeback service done by (Brandonlinton268@gmail.com). His reliable chargeback firm, you can contact him if you need, He can help you get your life back like he did for me, I guess this information may be useful.
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Posted 1 year ago
Good Morning, I believe this review is not related to Vivo Clinic due to the content of it. Could you please kindly remove and post on the correct business listing you were reviewing. Kind regards
Posted 5 months ago
Had first session of cryo 360 with Gemma who is adorable and now having my second. Very knowledgeable and explained procedures and so helpful with aftercare tips. I've noticed results after my first session specially on the more stubborn areas, so can't wait to experience more.
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Posted 1 year ago
The practitioner was lovely. The plasma eye life was all pain and no gain. Complete waste of time and the recovery was a lot longer they said. Lost earnings. My eyes were a mess for absolutely no reason. Significant redness and pain. Would not recommend. They said in the reply on TripAdvisor to recommend 2 procedures. I have capacity so would not put my self through that again. 0 gain this time. I paid extra for a better effect. Complete charlatans. They tried to get me to book another procedure but the clinic is only goid for self harm really. The pictures with good results habe had multiple and different procedures. It is misleading. I might talk to trading standards about it. I would recommend going to qualifed medical staff for consultitions. Surgery is the same down time and not much more in Poland or Turkey. Tasha was lovely but there is no way I would recommend this to anyone. It should be band in the uk. Asthetics clinics are stopping doing it because of the pain and recovery for so little gain. It is unethical.
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Posted 1 year ago
Good Morning, Thank you for the feedback. Since this review Vivo Clinic has changed to under new management, however, with the plasma treatment as it is non surgical it has always been stated that results are not guaranteed and can vary between individuals. Whilst we do have a very high success rate, outline in our Google and Trust Pilot reviews we are sad to hear that the results did not portray for yourself. In regards to the treatment itself it is the most invasive treatment offered and with that does come with it's side effects common in line with it. We now offer many other less invasive options so hopefully, we can invite you along in the future, however, in the meantime, check out our new website since the management change where you will find lots of amazing new deals internally. Kind regards
Posted 5 months ago
Hi there my consultant was a lady called Cheryl Jones/ I would love to mention how fantastic she treated me the whole time I was there/ very kind qnd helpful/ but me a eas the whole time I was there/ told me qll about what would happen the whole experience of my treatment/ wonderful lady great service would qnd I am going to recommend vivo clinic Liverpool to all my friends and family/ keep up the wonderful work..
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Posted 1 year ago
Helena is great, totally professional, kind and an expert in the treatments, I felt in such good hands and cared for, with everything explained and lots of chats from a to z, I was totally put at ease. First time having a HIFU was a challenge, not pain-free but hoping no pain no gain means the results will be worth it! The stars are for Helena but also worth mentioning was the run up to the appointment, Rebecca has been a great support on the admin team throughout (there are others i havent remembered) as a long list of calls and waits and emails to secure the appointment, worth to mention, its not perfect but the experience on the day with Helena was wonderful and I'll be back.
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Posted 1 year ago
I had two treatments with Cheryl at your liverpool clinic. She was very professional and friendly and made me feel very relaxed from the moment I stepped in the door. She explained all procedures to me and I felt really looked after. Thanks Cheryl 😊 I will definitely be returning
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Posted 1 year ago
Booked an appointment at Nottm which they cancelled & lied about the reason. Asked for a refund which they initially said that they couldn't do. Now waiting for the owner to approve. Not holding out much hope as I know it's their policy not to refund. Used them several years ago & they constantly cancelled appointments then. I was assured it was different now. Nothing has changed. Awful company with no customer service. You shouldn't have to fight to get your own money back.
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Posted 1 year ago
Good Morning, Thank you for the feedback. Since this review Vivo Clinic has changed to under new management. If this query was not dealt with previously please contact us at callback@vivoteam.co.uk. Hopefully, we can then try to resolve the issues you encountered amicably. Kind regards
Posted 5 months ago
Terrible experience very quick to take your money for treatment that when I went into clinic they couldn’t give me. Had they asked me the right questions then I wouldn’t have booked. I’ve complained and so far received no response or call back as I was promised. I have paid for treatment I haven’t had and I have asked for a refund. The clinic experience was also poor no drink offered left on my own the suction on the applicator for fat freezing kept falling off. Do your research before you hand over your cash
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Posted 1 year ago
Good Morning, Thank you for the feedback. Since this review Vivo Clinic has changed to under new management. If this query was not dealt with previously please contact us at callback@vivoteam.co.uk. Hopefully, we can then try to resolve the issues you encountered amicably. Kind regards
Posted 5 months ago
Had my first session with Laura at London clinic and had very positive experience. Look forward to my next session and the final result.
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Posted 1 year ago
I had booked for four applicators Cryolipolysis ( 360 degree fat freezing ) treatment at VIVO clinic Nottingham on 10-11-2022. On arrival I noticed very poor interior decor of the treatment room. The equipment was substandard not up to date.Out of the two applicators only one was functioning. To cover three areas one by one each of 30 mts duration took in all 90mts to complete. The fourth area could not be completed as this applicator also stopped working. I had been to two other Private clinics in different cities previously . Both clinics had very modern high tech machines where one could use 4 applicators simultaneously. I called the VIVO and requested for refund. They failed to respond to my 2 Emails and 4 phone calls. Very unprofessional , uncurteous and dishonest scammers who did not even apologise. **NEVER NEVER VISIT VIVO CLINICS**. There are many much better clinics elsewhere. ( ** I DIDN'T RECEIVE ANY REFUND OR EVEN AN APOLOGY FROM VIVO**) Rajen
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Posted 1 year ago
Good Morning, Thank you for the feedback. Since this review Vivo Clinic has changed to under new management. If this query was not dealt with previously please contact us at callback@vivoteam.co.uk. Hopefully, we can then try to resolve the issues you encountered amicably. Kind regards
Posted 5 months ago
CAREFUL!! SCAMMERS!! DO NOT USE! They will take your money and have no understanding of medical procedures because they are not doctors. I Visited the clinic in London today and was see by Laura Jenkinson! I had a couple of questions regarding the procedure but she was unable to answer any of them and then she became very angry and defensive and asked me to leave, clearly the concept of customer service is unknown for vivo clinic. I then asked them to provide me with a refund however, they refused to refund me and they said that it is my fault that I felt uncomfortable and intimidated because Laura was not supposed to answer my questions because she can only do the procedure. I was not provided any further details of why the person doing the procedure cannot answer any questions about the procedure she is doing. I have reported fraud and consumer rights abuse under section 75 of the consumer credit act.
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Posted 1 year ago
Good Morning, Thank you for the feedback. Since this review Vivo Clinic has changed to under new management. As you can see from our overall review status over multiple platforms we have a large calibre of happy customers. We are sorry for the negative experience you had, however, hopefully we can invite you along in the future. Kind regards
Posted 5 months ago
Laura from the Holborn clinic was wonderful! So professional and friendly and really made me feal at ease! If you ever book an appointment at the Holborn clinic, I would definitely ask for Laura!
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Posted 1 year ago
Unfortunately I paid a fully treatment for Dublin clinic but they cancelled my appointment last week saying the machine was broken. Then they booked for today in Dublin not in UK and there was no nobody to attend me. Why did they book my appointment for today if they knew today they wouldn’t be working. The VIVO clinic is a serious clinic or is it a scammer clinic? They obligated me to pay fully treatment in advance but they didn’t give me the treatment yet in 15 days.
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Posted 2 years ago
Good Morning, Thank you for the feedback. Since this review Vivo Clinic has changed to under new management. We are sorry to hear that you had a poor experience under the old management, however, since then a lot has changed in the last 12 months. Check out our new website and hopefully we see you as a client again soon once we relaunch in Dublin :o) Kind regards
Posted 5 months ago
Kia ora - I would like to give me 100% satisfaction with Lyn at Vivo Salon, The Boundary. Lyn did the most amazing job on my hair which was after 1 year of no cuts or professional colouring, a complete Shaggy Ranger - the difference has been transformational. I bought a New Client Full Head of Foils with Cut, Colour and Blowwave for $214, had to pay a bit extra for all my long hair ($45) but every cent was worth it.
VIVO Clinic 5 star review on 11th September 2022 VIVO Clinic 5 star review on 11th September 2022
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Posted 2 years ago
I bought a voucher on Pigsback for a facial, in Dublin. It expires in June although I only bought it in May! I am trying to get in touch to make an appointment but despite numerous mails and phone calls no one is ringing me back. How can I make an appointment when no one will talk to me??
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Posted 2 years ago
after repatedly tyring to contact and my emails not being accepted i finally got thorough to someone a day after my 74 year old mothers test was supposed to happen, i stated amaericia do not need testing now and could i get a refund, they said no only a credit, said my parents would not be traveling abroad again due to ill heatlh and it was a one time trip only, still a no a credit only, do you take £100 plus pounds on a product that is not needed and no refund ?
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Posted 2 years ago
VIVO Clinic is rated 2.6 based on 180 reviews