I had booked for four applicators Cryolipolysis ( 360 degree fat freezing ) treatment at VIVO clinic Nottingham on 10-11-2022. On arrival I noticed very poor interior decor of the treatment room. The equipment was substandard not up to date.Out of the two applicators only one was functioning. To cover three areas one by one each of 30 mts duration took in all 90mts to complete. The fourth area could not be completed as this applicator also stopped working. I had been to two other Private clinics in different cities previously . Both clinics had very modern high tech machines where one could use 4 applicators simultaneously. I called the VIVO and requested for refund. They failed to respond to my 2 Emails and 4 phone calls. Very unprofessional , uncurteous and dishonest scammers who did not even apologise. **NEVER NEVER VISIT VIVO CLINICS**. There are many much better clinics elsewhere. ( ** I DIDN'T RECEIVE ANY REFUND OR EVEN AN APOLOGY FROM VIVO**) Rajen