Lost a holiday to Cyprus as a result of vivoclinic not returning PCR test results within the chosen timeframe. Website statements are dubious e.g. ‘ guaranteed tests with the chosen timeframe or your money back ! ‘ If results are guaranteed then there is no need for the money back statement! Company blocks Trustpilot one star reviews so there are delays in others seeing your reviews ! Had to call , email and pester company for the refund when the ‘guaranteed results were not provided in the chosen timeframe ‘ . If you are reading this review and considering having a PCR test for your holiday , I would recommend you look elsewhere -AVOID AVOID AVOID 😤😤😤😤