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Thinus G
EISH Shockingly pathetic service from Vodacom. I ordered a mini UPS via the Vodacom App on 9 November 2021. I received an SMS stating delivery within 5-7 working days. 14 days later no delivery, no sms, no email from them. I called Vodacom and was promised a call-back the same day, obviously nobody called. I then made contact with Vodacom via Facebook on 3 December 2021 requesting assistance. This seemed an even more useless exercise. They keep on telling me " our team will be in contact........." How long does this team need to trace a missing parcel. Had some more promises made – but NO ACTION. Today 4/1/2022 : Still nothing- still waiting for my package after 55 days !!!
2 years ago
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Vodacom has a 1.4 average rating from 170 reviews

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