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Disappointed
Dear service provider. I can't wait for my contact to end in September 2022. Good vs Bad... I am a Vodacom user since the early 90's, but.. there is always a but.. But to be honest! Your network is below the minimum standard... I can't even use all my data.. due to 80% no network.. my wife with a 10 GIG data contract are having a surplus of 140 Gig.. This is causing a fustration in my business and a security risk.. during emergency. 1. The "bad" we pay for your LACK of ACCOUNTABILITY.. your lines are so busy with complaints it's a waist of time calling. 2. The "good" you receive towards agreement.. if people don't pay you cut the service and take legal action. My conclusion; VODACOM is absent ON DUTY.... With respect your network is worsening. Do I have the proof to make this statement..? Yes, I stay in Mpumalanga within the same small town for 27 years. VODACOM moved for HERO to ZERO Many people in our area are waiting for contracts to end... Good luck
2 years ago
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Vodacom has a 1.4 average rating from 170 reviews

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Alice, Customer Support

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