I have a Vodacom contract for 5 years now..I applied for a home internet bundle this morning for R550pm, Vodacom replied in the afternoon and said that Im approved but do not qualify. I found this strange because i have a good credit score, I don't miss any payments, whether it's with Vodacom or any other service provider.
I phoned Vodacom to find out why and they stated its because of my low credit score.. according to them it's below 300 and I can only qualify for a deal below R200 a month. This is actually dumb because the contract phone I have with them I'm paying R620pm.
My contract is due for an upgrade soon and I wonder if they're gonna have an issue with that too.
Out of curiosity checked my credit score and it's 673 out of 705.
I previously had a telkom package which I was paying R950 a month and they didn't ever have an issue.
I spoke to 6 different consultants and nobody could assist.
Vodacom is incredibly difficult to deal with and if you want headaches then go to them.
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