I have been a client of Vodacom for 27 years, never had a default in 27 years so I see myself as a loyal client. I have a couple of contracts so almost every year I get contacted by phone by a company from Durban, stating that they are calling as a partner of Vodacom and I have an upgrade available. They give you such a performance on how this is going to reduce your monthly bills etc etc. Come the month thereafter your bill is SKY High, and BOY, the fun starts. No Mr Kotze you spoke to so and so and you have to deal with them, I am so sorry for the inconvenience caused....blah blah blah. It is a s&&% show from hell, and don't you ever think they would offer you discount for being loyal, oh no. I cannot wait for my contracts to end because I have been abused enough!! Try and get hold of those who helped!! I dare you.
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