Did 2 upgrades in the space of a month 1st Feb upgrade no 1 started and 1st Mar 2nd upgrade took effect I've been a vodacom customer for many a year now Anyway yesterday 1st Mar I get 2 smses from Vodacom yesterday informing me that the prices on these 2 CONTRACTS were being increased Increases are not decided on the spur of the moment especially in a big corporate company These things are decided a few months before so in all likelyhood it was already built into my new contract pricing They pulled this stunt last year blaming the pandemic and despite a backlash they ve done the same thing this year Tells uou they just dont care When I phoned yesterday which was a mission on its own I was told it was a shareholders decision What nonsense Shareholders dont decide these things Also because of loadshedding and get a load of this because of the theft of stationery They went onto to tell me there is nothing I can do about this Really we've got the tail wagging the dog here I was currently negotiating with Vodacom for fibre installation Guess what they blew that one right out of the window Not going to happen In summary you are in BREACH of your contract Your service sucks That frikking robot I have to talk to is an idiot Your call centre operation is a disaster You don't care about your customer base You keep doing the same ratings and surveys over and over but change nothing Its called going through the motions of cellophane packaging of your products and business that's all nothing more e.g. They wrote to me and welcomed me to being a red premium customer Who cares the way I feel I dont even want to be your customer but I have a contract which I am bound to As they say the empire strikes back In closing you are just another bunch of corporate muppets