Oi, Vodacom! What's going on with your customer service? Tried to sort out a business contract on the 8th of August. Got left hanging by Lugeshni Pillay for almost a week! No 'out of office', no heads up, nothing. Just pure radio silence.
Thought I'd give 'em a ring and ended up speaking to Tarryn. She was no better. Shoved me off saying since Lugeshni was "helping" (if you can call it that), she couldn't step in. What's that all about?
Almost gave up, but popped into the iStore and met this legend, Aliziwe Tubeni. She sorted it all out quick-smart and got me sorted with my phone. Top lass, that one.
Sort it out, Vodacom. Not everyone's gonna be lucky enough to bump into an Aliziwe. Your service is all over the shop.
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