Our business internet line went down. We reported it. We then waited a week with zero response to any of our calls. Kept phoning the 082 1940 number with a logged ticket but was constantly kept on hold listening to your inane hold music, all the while being passed from pillar to post, left on hold for literally hours, and then put through to various consultants that are incapable of doing anything but put us through to yet another incapable human. Even the second tier squat leaders number doesn't answer their phones on 087 289 1538. You get an answering machine that is a pointless waste of time since I don't doubt that they won't return a call either. VODACOM IS APPALLING AT COMMUNICATION AND CUSTOMER SERVICE.