Change your email address on the app (because the functionality is there and we live in a tech-savvy era) yet.... no statement and when you call in you are told, you NEED to call in to change your details...
The customer service bot is useless... it gives you stupid options and answers, that don't help at all and no option to speak to a consultant when you call... or chat via the app... you NEED to access Vodacom's website to get the option to speak to a consultant - if you are lucky...
Quick to take your money and sell you something new, with no regard for after sales service or actual customer support...
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Alice, Customer Support
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