I am writing a COMPLAINT regarding the persistently poor network service provided by Vodacom in the Magalieskruin area. As a loyal customer, I am extremely disappointed with the inadequate signal strength and the lack of effective resolution to this ongoing issue. For several weeks, I, along with numerous other residents in the Magalieskruin area, have been experiencing SEVERE SIGNAL ISSUES, including frequent call drops, inability to complete a call or even make one, and complete loss of network connectivity. Despite multiple attempts to resolve this issue through calls, emails, and problem submissions to Vodacom, there has been no significant improvement in the quality of service. This situation has not only caused inconvenience but has also affected my ability to communicate effectively for both personal and professional purposes. As a network service provider, Vodacom is expected to deliver reliable and consistent connectivity, which is currently NOT being met in my area. Despite numerous calls to customer service and promises that the issue would be resolved, nothing has changed. The service is UNRELIABLE, and the customer support team is UNRESPONSIVE or UNWILLING to tend to the issues. I DO NOT RECOMMEND VODACOM TO ANYONE LOOKING FOR RELIABLE TELECOMMUNICATIONS SERVICES!!