I have been a Red Premium customer for years of Vodacom and have always upgraded via a telephone call, this time round Vodacom scammed me. They committed to give me 2 phones and a smart watch to upgrade my contract. I only received one phone, but my contract cost per month increased and my contract has always been 24 months, now it is 36 months and you can call them so many times, They are so I helpful and ask you to listen to recordings at a Vodacom branch that they apparently listended too, but if they did, they would hear that they committed to this deal. Even the recording I listened to proofs that they promised me all these items, I will cancel all my contracts when it is ending, you are unethical and I will not leave this here. If I could give a -10, I would, incompetent staff, you do not care about your customers and it is all about yourself and how you can make money of the consumer! Do not ever upgrade with Vodacom on the phone!