Vodacom Fibre is one of the most disappointing businesses. Utterly disgraceful!
When I contacted them I spoke to one of their consultants who informed me that my first debt order will go off two months after my fibre was installed. I was sent an invoice to state that I am in arrears because I was meant to pay one month after my fibre was installed. Now, my internet is off, they have not made a debt order as yet, and I'm not getting the exact information from their consultants.
Even when I have tried to request the call between me and the consultant who informed me when my first debt order will be made, I was informed that I have to go into the store to request the call. When I went into the store I was told that everything needs to be done over the phone. Like what the hell!
Worst people to do business with!
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