Worst company I’ve ever dealt with. It’s been nearly a month since I ordered a BBQ and it hasn’t been delivered. Can only contact via email and just told to wait and they’d chase up. Surprise surprise, heard nothing back so had to chase them over and over again only to be told the courier must have lost it and they’d send another one which I’d have to wait another 7-10 working days. Given conflicting information from various different employees, and told to “kindly wait” for the replacement. The replacement should have been sent express delivery considering the time scale I’ve now had to wait. If I didn’t really want this item I’d have done a charge back with my bank. Avoid this company at all costs. Their logistical set up and customer service is a joke.