I ordered a pair of black bumper plates from Vulcan; they were the first purchase of my home gym, yet the last to arrive. The time it took to arrive was outside the range they specified, yet customer service argued with me over it. Even more disappointing was the fact that the plates were scuffed and scratched when they arrived. I didn’t even want to deal with this company anymore, so I got rid of them right away instead of needing to pay a ridiculous $20 restocking fee for a return. I would give 0 stars if possible. I should have known from looking at their site that Vulcan is a third tier company and lacking in every aspect of its industry. Neither their products nor their customer service are of the quality they need to be at. I will never make the mistake of doing business with Vulcan again.