I purchased the rubber coated weight plates (390 lbs worth), 5-75lb rubber elite hex dumbbells, and two 3 tier dumbbell racks. 1. Weight Plates: Very nice, and really cool looking too, except one 45lb plate is defective as it has metal showing and cords hanging out of it which has not been replaced. 2. Dumbells: Very nice, comfy handles, best pair I've used every, except for one pair. One Dumbell has the weight badge on upside down on one end so they do not match end to end. A pair of 65lb dumbbells is $257, I think everyone would agree they should be perfect for that cost. This has not been replaced either. 3. Dumbbell Rack 3 Tier: Very nice, built solid. 4. Support: Terrible. Trying to contact Vulcan is impossible. I've opened a case, and I did not receive a reply. I've called to follow up, and the phone system ultimately hangs up on you. I was going to try to have Vulcan make good on these issues prior to doing the review but I have no confidence at all that they will ever attempt to contact me. I've opened support cases and made several phone calls.