The bench is fine, seems about right for the price. Powder coating was chipped in several areas when it arrived and it has some rust formed on the interior of the tubes. Neither worry me seems like it goes hand in hand with gym equipment after a few days of use. The big issue I ran into is customer service. The handle has bolts that I have been unable to remove so that I can attach the handle to the bench. I called customer service on day one and the response was yeah we know about our issue. our supplier oversease tightend the round handle with an impact wrench. You should duct tape the round handle then put it in a vise and try to remove them that way- but if that doesnt work we will send you a new handle in a few day. So you know you have an issue but now I need to way a week and half? Anyways I moved on, till the handle arrived today with the handle and 1 bolt? Come on