Ordered my Vulcan Mass storage. Everything said it was in stock and ready, which was huge reason I ordered it. I immediately received and email confirming the wrong product. I’m then told my order is an entire month from even being produced. A month goes by, I reach out again and I am no told they THINK it will be shipped to them in two weeks. 6 weeks have gone by, I’m out $1500ish, still no storage rack and all they offered me was a $60 in store credit and $60 cash refund. Not happy, we’re a small business that depend products like this to improve our space. I gave it a 2/5 because they at least credited me the $60. Not satisfactory but I appreciate that a bit more than nothing I suppose.