Ordered 6 pairs of 45lb cast iron plates as well as a pair of 25, 2 pairs of 10s, and a pair of 5s. Turns out the 45s were sold out but no one contacted us to let us know. We were sent the 25s, 10s, and 5s. When we called about the 45s, we were told they are sold out. On the website it says if the products were not in stock, someone would contact us so we could make changes, instead they just sent us less than half our order. Now we currently don’t have any 45s but just change plates. I called many times to find out what was going on and it took over 2 weeks to even get the change plates sent. If someone had contacted us to tell us the 45s were out, we would’ve just canceled the order instead if just getting the change plates. They are pretty much useless without 45s. Terrible experience overall.
4 years ago
Vulcan Strength Training Systems has a
4.8
average rating
from
3,402
reviews
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