Ordered the Vulcan Ox Bar, an open trap bar. The Ox Bar arrived in terrible condition. 1. The packaging is minimal. The sleeves were not tied down so they banged into the frame during transit causing nicks and scratches to both frame and sleeves. 2. The frame has metal filings inside and I'm unable to shake it out. The entire thing rattles like a macarena when lifting. 3. Both fat grip handles have substantial rust on them. 4. One of two skinny grip handles is loose with a lot of play when lifting. I tried tightening with two allens but the handle length is too short and the bolt hole is too large for the hex bolt. There was NO quality control for this product. On Vulcan's website, they say, "If an item is received damaged, please contact Customer Support. All items that leave our warehouse are thoroughly inspected and well packaged." The item was NOT thoroughly inspected and well packaged. Besides the obvious manufacturing defects, the packaging is terrible. Reached out to Vulcan... the response time has been lengthy and ultimately, they're unable to fix the problem. I understand they don't have spare parts for the Ox bar. They're asking me to return the bar, which is a PITA as I'll have to purchase a shipping box since the original packaging was so badly damaged during transit. Very frustrating experience especially given the cost of the bar. Might as well have ordered the Eleiko Oppen trap bar and pay extra for the assurance of quality and customer service.