I have walked into the orange city branch in Florida twice the first time never acknowledged by anybody after 5 minutes I left. came back again on Monday and was told im in a teller position have a seat and when I get freed up ill help you open a new account. After 10 minutes your sunshine star player Megan walked over and most graciously apologized for the wait and turned a very discerning event into a success for you and hopefully me as well time will tell. I became a member and I believe i made a contact at the bank. What a gem you have with Megan, I hope you let her know she is doing a great job and saved me leaving again.