On 09/13/2024, I had the privilege to work with Miss Kayla Sharp at VyStar Credit Union Bank located at NW 8th Avenue in Gainesville. This visit at the branch was the best banking experience I have had in the past 25 years. From the Lobby, I was greeted nicely by two employees in the teller line. One of them directed me to go see Kayla Sharp, a Relationship Specialist at this VyStar branch. I was late to the appointment and my other two colleagues started working with Kayla. Kayla greeted me very warmly when I entered the room. She was extremely polite and took her time to handle the transaction that we came for. She has great knowledge of the bank products. Her deportment, mannerism, and professionalism were exceptional. Although we had many questions, she displayed great patience and kept a beautiful smile on her face for almost one hour that we were working with her. The Manager of the branch, Mr. Emmett Griggs, also came couple times to Miss Sharp's office to ensure that we did not need anything else. He displayed great care for his employees, and we ended our meeting, extremely satisfied with Miss Kayla Sharp address to our needs. Thank you, very much, Kayla for your service, and I definitely recommend anyone who needs a great banking institution, to make a stop at VyStar Credit Union. Best regards, Yadline