I ordered an oak wooden wallbed, painted in white. First off the packaging was impressive. The printed instructions were really good, not great, but the video assembly clips found online were superb. Some of the preassembled mounting hardware on the frame was misaligned from the factory- this was an easy fix but a little disappointing for thousands of dollars paid for this bed. The gas piston did not fit as per the instructions, and we needed to use a clap to compress the piston to make it fit, again a moderate inconvenience during installation/ assembly. And my last gripe was the paint job- they only used one coat of finish paint (hopefully they primed the wood first?). Yes, I know the wood is oak and you can see the lines and gain in the wood, but I still see some thin stops with tan/brown wood color showing through where the paint was not applied correctly. Overall I am satisfied and would order again, just with more instruction given during pre-order.