Despite a shipping delay due to globalization cracks, the bed arrived in good condition. It fits in handsomely with my guest room decor. There are two issues I wasn't prepared to deal with. They are not the fault of the manufacturer or Wilding Wallbeds. Unlike my other Murphy-style bed, I am unable to make it up and then fold it back into its case. This means my guests will need to attach all the bedding after opening it. They can do that fine, but the other issue is that a young woman like my granddaughter may not be able to open the bed up. I had some difficulty myself. Ideally, it would be a two-person affair. I accept any blame for these issues, for not having made a deeper investigation before selecting this model.