The bed is great and gets the job (guest bed in a tight space) done. It is also very attractive. I am giving it 3 stars because the set up directions were not clear and the 3rd party delivery company was awful. The directions enclosed did not always match the hardware or the specifics of the bed. I also watched the instructional videos (which were a bear to navigate, by the way), and these seemed to not apply to my specific bed in many instances. Taken together these left me guessing at a few important steps only to go back re-do steps. Very time consuming. I also felt that additional tools were required (a drill bit extender for attaching the frame to the doors, for example.. he’s clearly using one in the videos and we had to run to the hardware store multiple times during set up for things like this, not on the short list of required tools). The wrong handle hardware was sent for the bed and this was remedied quickly with a phone call, but both sets of hardware came with the wrong screws even though I was assured after calling about the first set that this was a mistake. The LED light kit had to be spliced and reconnected because the plastic wire connectors were cheap and detached upon arrival. I could go on and on.. I’m happy with the final product but found the assembly to be very very frustrating for the cost of the bed. We are pretty handy but this assembly is best left to a professional contractor in my opinion. On the other hand, I cannot imagine a contractor would charge less than $1K to put this together and would still be following confusing directions.