Great experience. Went with the 240V 240SQF option, which was 2 spools of warm wire to run. Had a few questions when I ordered as it was the MA tax free weekend. Folks at WYF were able to help and accomodate the tax credit. Had a few questions on the install and again, very prompt in getting back to me. Install wet well, all the items in the kit were included and took me 5 hours to lay out all the floor from start to finish (obviously not including sub floor prep and final tile install). We have been using it the past few days on the cool mornings in our 3 season room. Works great. Dogs love it! Highly recommend.