Just returned from Alveston Hall after a four night stay. Stayed in a signature room which was good. Paid extra for a large balcony which was disgusting,probably had not been cleaned since it was built,bird mess all over the glass,wooden hand rails covered in algae. The dining experience was not good food below average not much choice and obviously very short of staff.Staff need training in customer service one of the dining room staff was extremely rude to a guest causing embarrassment to everyone. The grounds have not had the attention that they require and have just been let go. This was our first experience with Warner’s and it will our last definatley not worth the money.