Just rang re covid. We live in France and after the hurdles we have just had to jump over to get to the UK for Christmas re an extra £600 pounds for PCR tests plus quarantining until you get the results wouldn't be worth it for a 3 day break. The whole time would be spent in the room in quarantine. So rang thinking we had this piece of mind covid cover. Told it wa our problem if we had to quarantine. Told we had lost our deposit, couldn't bank it or re book . Absolutely bloody disgraceful. I am a pensioner and stupidly got taken in by the nice time I was having by their hard sell of constantly thrusting leaflets at you and leaving them on your table. Well I am the fool but you as a company are disgraceful. Enjoy my deposit which could have so easily have been used for a future booking.