We had a booking at Holme Lacy for 4-7 March. However I caught covid and had to cancel 2 days prior to travelling. I only had 1 covid test in the house and disposed of it after testing positive. Rang Warners to cancel and move to another date. They said I would have to produce proof of a covid 19 test. By this time I was in bed and not able to get out to get more tests. My husband was also feeling unwell. They said there was nothing they could do and kept £500. They wouldn't move break to another date. We have used Warners many times in the last 2 years but I'll never book a Warners holiday again. Abysmal treatment of a regular customer.