Just returned from Norton Grange 16/09/2022 disapointed as we went in 2021 with Majestic coaches as was impressed . This time we were put in the chalet the fatherist away from main buildig with very poor lightingoutside The outside of the chalet was was dirty and needed a good clean eg widow sills, soft and gutter. Inside was spotless but you needed a set of steps to get in the shower. My wife and I both over 70yrs helped each other in and out of the shower as the bath was so high of the ground. The pillows on the beds had been used so much they were so flat we had to ask for two more. We also found that although the entertainment was good it was far to loud and I mean loud. The group to me seams to be playing music what they liked and also a routine as they keep saying come down and dance but only a few eg 3-4 only would try to dance it was totaly the wrong type of music to dance to with to high a tempo. Food was excelent and so was the cleanlness inside the main building. The staff were also very helpful and kind