Husband and I came on a coach holiday to Alvaston Hall. The bedroom was lovely and cosy, warm, lashings of hot water but the problem was its situation. We had requested when booking, a low floor close to amenities as my husband has walking difficulties. We can well understand that requests aren't always possible but we never expected the long walk (along an uneven floor) to the lift and a further two long corridors to room 604 on the second floor. We were seated to the right hand side of the stage in the dining room which was quite a distance from the buffet. Food and plates were cold by the time they reached the table regardless of whether it was self service or by waiter. It seemed pot luck whether plates or food was really hot to start with. On the plus side there was a good menu choice. Before Christmas we had holidayed at Hayling Island and in comparison the day time activities did not match up. However the evening entertainment was very good with Lindsey Norman an excellent host. Alcoholic drinks way too pricey, and hot chocolate was weak watery, and luke warm. We battled the long trek to our room just to have a decent HOT drink. We would like to try more Warners this year as the pluses appear to outweigh the negativeòs