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John Russell
Last weekend I found that the Disability Discrimination Act is alive and well…but not at Warners Leisure Hotel at Heythrop Park, Oxfordshire! On entering the ‘Theatre’ venue I found that the only seating area for those with mobility issues and those in wheelchairs was on the first level. All other seating could only be accessed via steps. This hotel was opened in October 2022. How did they get away with not making it wheelchair accessible? From my personal experience as a wheelchair user, on entering the theatre there were no vacant spaces on the first level, they had all been taken by those in wheelchairs and those with mobility issues. It looked as though I would miss the show (the reason I had booked at this hotel in the first place). Eventually, with help from others, I was tipped backwards and taken down one step and was able to watch the show. After the show I had to ask those leaving to help me up the step. It was very worrying watching others who were unsteady on their feet/using walking aids attempting to walk down the steps to a lower level.
1 year ago
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Warner Leisure Hotels has a 2.5 average rating from 230 reviews

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