Very disappointed with our three day weekend at Thoresby Hall Sept 2020. Our agreed breakfast time of 9am every day changed to 9.45am when we arrived. Friday evening dinner quite late arriving. Saturday breakfast dining queue up the stairs to the Great Hall with my husband(on a scooter) waiting for me over 20 mins on the lower floor. My porridge was served at 10.35am 16 hours after my last food! Sunday breakfast two courses being served together again and so late our family group of 4 missed the morning quiz for the second time, not terrible but part of our entertainment package. Sunday we went to the blue room (only place with 4 seats together) for our mid morning refreshments significantly later owing to our late breakfast. Why did it take nearly one hour for two hot drinks and two lemonades? My husband with chronic kidney disease was so thirsty he was ill later and had to spend the evening in bed. I couldn’t buy water as the bar was too busy. So a difficult, stressful weekend. In fairness we have to accept that the Coronavirus restrictions are difficult for the hospitality industry but Warners need to ensure that there are sufficient staff and equipment I.e. hot drink machines to serve guests in the busiest areas.
4 years ago
Warner Leisure Hotels has a
2.5
average rating
from
230
reviews
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