DON’T FALL FOR IT! 0 stars if I could. Same experience as everyone else and personally feel stupid for falling for their scam: - Sold the 3 year extended warranty (£1600) by sales and told it covers "everything under the hood", is "hassle free" and not told there is an excess (£75) or that breakdown cover only lasts 12 months or that only cover labour up to £75/hr - They don't give you the policy wording at time of purchases. It was emailed to me after I disputed them not paying a claim. It is riddled with exclusions. - Claiming is a pain - the app is utterly useless, it just directs you to a local garage to call. You have to call BigAssist and they tell you to email Waranties 2000 the quote from garage to get the claim processed. Claim processing takes forever and you have to chase them to get an answer. After 2 months of having my car from Big Motoring World the engine light came on an cat converter needs replacing. Warranty doesn't cover any diagnostic fees (approx. £200 total). The cost to fix is £1000 and big assist have authorised only £300 - £150 for labour and a messily £150 for an aftermarket cat converter. The ford dealer mechanic said this was outrageous and even if you did go for aftermarket (they don’t advise to) you’d never find one at that price point. This warranty is a con. If I had my time again, I would decline the warranty, bank my hard earned cash in a saving account, and keep it for when you need the repairs. If you buy the warranty you will easily be out of pocket and never recoup the money.