I bought a car and took out Warranties 2000, car bought 17th April 2024 broke down on 27th April 2024. The AA found the problem and it was the gear change linkage popped out so they patched it up and followed me to the garage, it was the weekend and the garage was closed, so had to go back to the garage on the Monday. I rang Warranties 2000 it took me all day to get them to answer and they said they didn't have a policy in my name, I rang the company who i had bought the policy and told they did have one however they would contact them first thing in the morning as they were now closed. i had to hire a car to get me to and from work. On the Tuesday i received the quote to get my car fixed via email £425, had no luck contacting Warranties 2000 as no answer so emailed them with a copy of the quote. Attempted to call them on the wednesday finally got through to be told that it wasn't covered under the gold warranty cover. I disputed this and said that i was not very happy with the service i was receiving and i wanted an explanation as to why it wasn't covered and was told that it would be looked into and somebody would call me back, guess what no call back and no one answering my calls or emails. AVOID WITH ALL COSTS, NOT WORTH THE HEADACHE OR MONEY