Do not touch this company... My van went to a garage which warrentywise recommended for a gearbox change, was told I would have my van back within 3/4 days, 4 wks later my van is still sitting in the garage they recommended after telling me that a "Gearbox Specialist" was going to inspect parts and give the go ahead to get replaced, this "Gearbox Specialist" never turned up, surprise, after they told me for wks he was on his way. Warrentywise said I was entitled to a courtesy van until my van was fixed but that didn't happen until wk 3 of my van being in the garage and then had a call to say I had to take it back after 7 days. In the end as I'm self employed and needed my van to make a living just like these people at warrentywise I told the garage to replace the gearbox and I would pay and then sort it out with Warrentywise after it was done. Warrentywise response was "its not in there policy for me to give instruction to get my van fixed which was stuck in a garage which they recommended for 4 wks doing nothing while I was loosing money" so my claim was declined, This company is an apsolute joke and wouldn't touch them even if there was no other warranty company around, BEWARE, STAY AWAY FROM THIS COMPANY, YOU ARE WASTING YOUR TIME AND MONEY, I CANNOT BE MORE CLEARER