Apsolutely shocking service from this so called company. Sent my van into a garage which warrentywise recommended, Warrentywise said they would send a "Gearbox Specialist" to inspect parts so he could give the go ahead to get my van fixed, was told I would have my van back within 3/4 days, 4 wks later my van is still sitting in the garage waiting for someone to give the go ahead to get fixed, they told me I would have a courtesy van until mine was fixed but this didn't happen until wk 3 and then had a call to say I need to take van back as they only authorised it for 7 days, I then gave the go ahead to get my van fixed after wk 4 because in self employed and need my van, because I did this warrentywise have declined my claim saying " its not in there policy for me to give the go ahead and so have declined my claim by email as they couldn't be bothered to call me and speak in person, now im £1411 out of pocket, this warranty company is an apsolute joke and I would stay clear of them, find a other company who actually does what they are supposed to do, I wouldn't touch these people with a very long barge pole, apsolute joke, im now in the process of legal action to get my money back