I tried to make a claim when I first bought my car The door release mechanism had snapped in one of the rear doors I notified Warrantywise of the problem and they advised me to take it to a dealership The highly reputable Vauxhall dealership tried for two days to contact them but got no response On the third day I needed to use my car so I had to authorise the repair - as it was unsafe to drive without the door being able to be opened - especially with young family in the back The repair I had to pay for myself So I will not be renewing my warranty with a bunch of cowboys They should be ashamed