Absolutely appalling service by this company. Please don’t trust the reviews as they are only from customers who have set up a policy and not had to claim. I’ve never had to write a review before but after the service from this company I felt I had no choice. Long story short, I had the best cover money could buy for my 8 year old car. Car broke down with a electronic park brake issue. As per my terms and conditions I called out AA who warranty wise use for their breakdown. The engineer came out and was very helpful and diagnosed the cause of the failure as an electrical component. I then took it to a manufacturer specialist garage and had it diagnosed at my own expense for them to confirm the same as the AA engineer. Submitted the claim and ironically enough I get a rejection. This was from someone sitting on the other side at warranty wise who doesn’t have the knowledge or common courtesy to even arrange a inspection from warranty wise, as per their own terms and conditions to turn down the case as he “THINKS” this is a seized brake. I’m pretty sure they must be psychics to diagnose something without even seeing it and assume this is the problem, and at the same time turn down the opinion of two established industry experts who have actually seen the car! Absolute joke! I am now having to foot the bill of over £1k to get this sorted because of this incompetent company. Thanks Warrantywise!