I have used the warrantywise for over 10 years. At start they were absolutely brilliant my car would literally be in the garage for about 3 days maximum, in and out. Practically everything was covered apart from the obvious things and now now over the years everything's being stripped back. They are the most expensive warranty company and it was totally acceptable because their service was second to none. But now the service they provide is utter rubbish they completely stripped back what they will cover. To add insult to injury they have got rid of their 1-link system so instead of it taking 3 days to get things done on your car it now takes well over a week. For those that rely on their car for work ect this clearly is a horrendous extra expense due to the cutbacks on this one's amazing warranty company. I've never had to wait so long for my car to be repaired and this is all due to to how long it takes for warranty wise to respond to my garage. Of course you can't get anything repaired until warrantywise come back and as they want to argue with everything that's been put through and how much things cost, considering I've got the highest level of cover that warrantywise offers. I can definitely say my 10-years run with warrantywise is definitely over they are no longer the customer first company they used to be.