First time of using and it would seem they are a very expensive joke. Vehicle developed braking / traction faults - diagnosed as faulty abs sensor, whilst on diagnostics a faulty auxiliary heat/coolant circulation pump was also diagnosed. Report and claim was submitted. Only a partial settlement was offered. I phoned them to be told they only pay 50% of claims and a Warrantywise "Technician" doesn't believe the faulty ABS sensor is "consequential" of the pump failure therefore claim is not being paid in full! I queried 50% and "consequential" also commented it doesn't take a technician to realise these are two totally separate faults - never the less they are diagnosed faults. After asking several times to speak to a technician or a manager the line went dead.