The biggest Scam ever existed in the UK. No doubt they have excellent customer service but without a doubt, thats not why you paying for. I doubt if any of the claims ever accepted rather than their own people. I have been paying for the warranty for over 3 years now and it was clearly mentioned the engine was under the cover, but there was a fault with a turbo, which was clearly not a “wear & tear” issue, my claim was rejected. How surprising was that!! DO NOT waste your money after warranty wise, you will only get good words in return, and they will turn their back when you make a claim.. Never again, cancelling my plan with them straight away!!