My car, a BMW F10, was 11 years old with over 102,000 miles when I contacted Warrantywise for a warranty policy last year (April 2023), trusting their claim to be the "UK #1 Warranty provider". They sold me a warranty specifically for older, high-mileage cars. When they asked for proof of mileage, I sent them photos of the dash showing over 102,000 miles. However, when my rear differential failed (the most mechanical part of the car), they denied my claim albeit being explicitly listed under "items included" in their policy, citing "wear and tear" and that "we cannot assess wear and tear for cars over 100k miles or 10years old" – the very reason I purchased the warranty! I believe this is a clear misselling of a financial product I was paying £85 a month for (over £1200 premium). Given their unfair, unacceptable decision, I requested a callback to cancel my policy. To add insult to injury, they canceled my policy without my permission after I requested a callback before canceling my policy when I missed a call from them (at 1629 GMT today). I have sent their Escalations team an email, and will take them to Financial Ombudsman and Trading Standards if they do not resolve the issue. This feels like a scam. This is deceptive and unethical business practice. Do not trust WarrantyWise with your hard-earned money. Avoid at all costs.