NOT TO BE TRUSTED
Having filled out an online enquiry form to sell my Rolex steel and gold Submariner, I received a written estimate from Watchfinder &Co to purchase my watch.
As I had never sold a watch predominately through an internet based company before I decided to contact their outlet in Birmingham and spoke to a Josh Morrewski who was very convincing about dealing with the company and assured me that it was normal procedure to send such a valuable item by courier and duly arranged for DHL to collect the watch from me.
After handing my watch over to the courier and whilst still in transit I received an email from a person called Nicola at Watchfinder informing me that they no longer wished to purchase my watch.
Straightaway I tried to call Watchfinder without success. After several attempts I came to the conclusion that the email must have been planned to be sent last thing on a Friday afternoon at 5.38 pm as there would be no one available to answer the phone and explain the appalling and untrustworthy conduct of why they arranged to collect my watch and then decided that they would cancel the purchase order for it.
Having not had any success in speaking with anybody at Watchfinder I called the Birmingham outlet only to be told that the person who sent me the email would not be available until the Monday.
Still in shock over the treatment I have experienced and In an attempt to avoid anybody else suffering the same fate I have decided to write this review and warn others about the disgusting and appalling experience I have had dealing with Watchfinder and that they are not to be trusted.
At the time of writing this review I have not received my watch back nor have I have been advised by Watchfinder when I may get it.
The outcome of this shady behaviour by Watchfinder will be continued with another review as and when and assuming I get my watch back.
1 year ago
Watchfinder has a
1.5
average rating
from
100
reviews
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