Would absolutely give Watchfinder & Co. > ZERO stars if such a rating was possible. Why? My watch, a Tag Heuer Carrera Calibre 02 "Batman" Skeleton Chronograph GMT, which I purchased in late March 2023 from Tag Heuer in Las Vegas was returned to me after the sales fell through. The sale fell through because I questioned why the offer price had been reduced twice, the second reduction in price was small, but the reason stated by Anthony Nguyen was an outright lie. Anthony stated that "my offer price was slightly reduced because I was not trading in for another watch." When I directly confronted Daylan about employees skimming/embezzling from customers he hung up on me. Fortunately my watch was returned, BUT the service team damaged my watch when they attempted to polish a very fine superficial scratch from the case opposite the crown side. It now looks like sandpaper was used on the case and the finish is damaged. I have reached out multiple times to resolve the issue and like so many others, I have been unable to contact WF&Co. That's ok...my watch is under warranty with Tag Heuer where I am sending in for a proper repair and documentation of the damage caused by Watchfinder & Co. Once this process is complete I will be filing complaints with the following agencies: 1. Letitia James, NY Attorney General, Office of the Attorney General Consumer Frauds/Complaint Bureau 2. United States Department of Justice Criminal Division, Fraud Section, Corporate Enforcement I would encourage anyone who has experienced questionable price reductions from the initial offer price for reasons that did not align with Watchfinder & Co. policy to consider filing with the above agencies as well. The end state is to ensure past, current and future customers are not being defrauded by employees of WF&Co.