Sent my watch for sale. The quote was not provided in the promised in the given time and then several emails requesting an update were ignored. Because of this I decided to have my watch returned to me and again emails were constantly ignored, promised call backs never made and despite me confirming a change of a dress multiple times by phone and email they still returned the watch to the wrong address, and when I contacted them to sort it out they again did not call me back. My watch was also returned in filthy condition with some kind of dirt residue on it that was not there when I dropped it off (it was inspected in the shop when I dropped it off) and the box was scratched. Appalled.