The original one we ordered was in stock on the website, only to get an email a few days later that there was a mistake and it was out of stock. Switched to a different colour and then heard nothing else about a delivery day or time until a phone call one evening saying “I’ve got your sofa in the van, can I deliver in an hour”. This despite me informing the company on every communication that the customer was learning disabled and vulnerable so I would need notice of delivery day to arrange to be there to oversee the delivery. I advised that delivery that evening wasn’t suitable and agreed for a delivery on the Saturday instead. For previously mentioned reasons I arranged and paid for a carer to be there all all day, as I wasn’t available, to oversee the delivery and safeguard the customer….. at 7.30pm as the delivery hadn’t happened I messaged the delivery driver, no reply. I waited another half an hour and called the delivery driver only to be told “we are going to have to reschedule”. Eventually we did manage to arrange delivery. But at no point s the company acknowledged my concerns/complaint about the poor communication and poor service. Awful Company and I won’t be purchasing anything from them again Interesting how every time there is a bad review, loads of obviously fake or paid for good reviews with pictures all show up. They must think people are stupid.