Never use Welcome Pickup!,!! Bait and Switch. Pickup at Bordeaux Airport on Saturday, 14 September, 2024. 17:40, Order Number 364262-1. Assigned driver with picture and name. Telephone number to call him with problem. Reserved Black Mercedes-Benz V Class. Last four numbers of telephone number 6900. Driver will be waiting at gate holding sign with my name on it. No driver waiting at gate. Received call from new driver with instructions where to meet him in parking lot. My wife and I could not locate him. It was our first trip to Bordeaux. After about twenty to thirty minutes he located us. He was driving a four door dirty White Toyota with no air conditioning. My wife had to have him roll up window because it was blowing he hair. He talked on his speaker phone-with a girl while driving us to the hotel. Reported problem with Welcome Pickup and never hear from them except asking if we needed reservations for car to airport after our trip. My wife was very uncomfortable and thought we were going to be robbed.